resume

SUMMARY

I am a product designer with over 9 years of experience developing digital products and communication strategies within the Healthcare, Telecom, Education, Banking, Loyalty, OKRs, and Marketing industries. I am focused on creating meaningful user experiences through design. I aim to build and design clean, user-friendly, and professional websites and apps.

SKILLS

  • DESIGN THINKING
  • UX RESEARCH
  • INFORMATION ARCHITECTURE
  • UI/UX
  • DESIGN SYSTEMS
  • PROBLEM SOLVING
  • COMMUNICATION

SOFTWARE

  • FIGMA
  • ADOBE XD
  • MIRO
  • GOOGLE ANALYTICS

EDUCATION

CERTIFICATIONS

WORK EXPERIENCE

User Experience Lead | Columbus

Sep 2023 - Present
    • As Columbus UX Lead, I spearhead the development of a platform for crafting OKRs and executing strategies. My role blends user research, design, and collaboration, ensuring visually compelling interfaces that align with our brand. I emphasize user-centered design principles, fostering a design-driven culture within Columbus.Link⁠⁠⁠⁠⁠⁠⁠

Product Designer | Emirates NBD

Oct 2022 - April 2023
    • Digital Transformation: led digital transformation for NBD business services, with a focus on business onboarding.Link
    • Designed and developed innovative products to improve customer experience.
    • Design Thinking: used design thinking to identify pain points, create user-friendly products, and conduct research, prototyping, and user testing. Reskinned journeys for NBD X. App Store⁠⁠⁠⁠⁠⁠⁠

Product Design Lead | Banque Misr

Jan 2022 - Oct 2022
    • Conducted user interviews, client meetings, and created user stories, personas, wireframes, and managed design validation processes with users and Heuristics evaluation.
    • Managed all the business products, responsible for driving UX solutions and growth ideas for digital platforms for our business customers.Link
    • Managed a team of four product designers, for three squads and three projects following the agile methodology.

UX Lead | Vodafone

Jan 2019 - Jan 2022
    • Designed cloud & hosting | Apphub experience.Link
    • Revamped UI/UX Field Force Automation.Link
    • Created a design system foundation for web WS10.Link
    • Revamped the search experience.Link
    • Revamped the login experience.Link⁠⁠⁠⁠⁠⁠⁠

Design Lead | Dsquares

Mar 2018 – Dec 2018
    • Designed digital solutions for B2B, Worked very closely with the Head of Product and led and mentored a team of two other designers.
    • Focused and dedicated for a B2C project named Lucky
    • Built the UI/UX for Lucky App.  App Store Google Play
    • Built the UI/UX for Lucky Web (Concept Proposal). Link

SR. UX Designer | Vezeeta

May 2015 – Feb 2018

    Senior UX Designer                                             Jan 2017 – Feb 2018

    • Designed Vezeeta.com website whilst achieving 15% increase in user satisfaction and 20% increase in conversions rate.Link
    • Created the web platform for doctors' account management portal.
    • Designed the New UI/UX Patient App. App Store Google Play
    • Designed the New UI/UX Doctor App. App Store Google Play

    UI/ UX Designer                                                 Jan 2016 – Dec 2016

    • Designed Vezeeta patient App for Android | iOS. Link

    Graphic Designer                                               May 2015 – Dec 2015

    • Handled the company’s online and offline published materials, designs, emails, & advertisements.

Creative Designer | Meadis

Oct 2014 – Apr 2015
    • Responsible for all sales designs and marketing material. 
    • Worked closely with clients to determine the purpose and scope of events and ensuring meeting their objectives. 
    • Design Link Rebranding logos, flyers, posters and advertising spaces.Link⁠⁠⁠⁠⁠⁠⁠